Terms of Service

Stephanie Muxfeld LLC

Last updated: April 19, 2026

These Terms of Service govern your use of stephaniemuxfeld.com and any products, services, or digital content purchased through it. By using this site or making a purchase, you agree to these terms.

1. Who we are

This site is operated by Stephanie Muxfeld LLC, a Virginia limited liability company.

2. Digital products and downloads

All products and services sold on this site are delivered electronically. Upon completing a purchase, you will receive access to your download via the email address you provided at checkout. If you pre-order a product, you will receive another email on the launch date provided when you completed the purchase.

3. All sales are final

All purchases of digital and downloadable products are final. No refunds will be issued under any circumstances, including but not limited to: change of mind, failure to download within the delivery window, or dissatisfaction with the content. Please read all product descriptions carefully before purchasing.

If you experience a technical failure in delivery (for example, you did not receive your download email), contact [email protected] within 7 days of purchase and the issue will be resolved.

4. License and permitted use

When you purchase a digital product from Stephanie Muxfeld LLC, you receive a personal, non-transferable license to use the content for your own professional development. You may not reproduce, distribute, resell, share, or publish any portion of the content without written permission.

Products are licensed for individual use only. Team or organizational licensing is not available at this time.

5. Intellectual property

All content on this site, including but not limited to written material, newsletter issues, field guides, workflows, and prompt libraries, is the intellectual property of Stephanie Muxfeld LLC. Nothing on this site transfers any ownership rights to you.

6. Disclaimer of warranties

Products are provided as-is. Stephanie Muxfeld LLC makes no guarantees regarding specific outcomes resulting from the use of any content, workflow, or prompt included in any product.

7. Limitation of liability

To the fullest extent permitted by law, Stephanie Muxfeld LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or any product purchased through it. Total liability shall not exceed the amount you paid for the product in question.

8. Governing law

These terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the courts of Virginia.

9. Changes to these terms

These terms may be updated periodically. The date at the top of this page reflects the most recent revision. Continued use of the site after any update constitutes acceptance of the revised terms.

10. Contact

Questions about these terms can be directed to [email protected].

Privacy Policy

Stephanie Muxfeld LLC

Last updated: April 19, 2026

This Privacy Policy describes what information Stephanie Muxfeld LLC collects, how it is used, and how it is protected.

1. Who this policy applies to

This policy applies to all visitors to stephaniemuxfeld.com and all customers who purchase products through this site.

2. What information we collect

We collect the following information when you make a purchase or subscribe to content or our mailing list:

• Your name and email address
• Payment information (processed securely by our payment provider; we do not store your full card details)
• Order history and download activity

If you subscribe to our mailing list without making a purchase, we collect your name and email address only.

3. How we use your information

Your information is used to:

• Fulfill your order and deliver your purchased content
• Send you order confirmations and delivery emails
• Send companion updates to Field Manual buyers
• Respond to support requests
• Occasional marketing emails regarding new product and service offerings

We do not use your information for profiling or any purpose beyond the above.

4. Third-party platforms

We use the following third-party platforms to operate this site and process transactions:

Kajabi is our website and customer relationship management (CRM) platform. Your name, email address, and purchase history are stored in Kajabi. Kajabi's privacy policy is available at kajabi.com.

Kajabi is our payment and digital delivery platform. Your payment and order information is processed through their systems. Their respective privacy policies apply to that data.

Beyond these platforms, your information is not shared with, sold to, or disclosed to any third parties.

5. Email communications

If you purchase a product or subscribe to our mailing list, you will receive emails related to that product or publication. You may unsubscribe at any time using the link at the bottom of any email. Unsubscribing from the newsletter does not affect transactional emails related to a purchase.

6. Data retention

We retain your information for as long as necessary to fulfill purchases, deliver updates, and comply with applicable law. If you would like your data deleted, contact [email protected] and our team will process your request within 30 days.

7. Security

We take reasonable measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

This site is intended for adults. We do not knowingly collect information from anyone under the age of 18.

9. Governing law

This policy is governed by the laws of the Commonwealth of Virginia.

10. Changes to this policy

This policy may be updated periodically. The date at the top of this page reflects the most recent revision.

11. Contact

Questions about this policy can be directed to [email protected].